Products

How do you choose products for the True North Child shop?

At True North Child is passionate about providing both serious information about the unique and rapid window of growth between 3 and 6 years old, and offering products that best support that growth.  True North Child wants to be a place that matters to the families of 3-6 year old children.  Our most important goal is to help you connect the right toy to the right child at the right time in their lives.

Returns

What is your return policy?

We want you to be 100% delighted with your purchase from True North Child! If you are unhappy with your purchase for any reason, you may return it within 30 days for a full refund (less promotional discounts and shipping charges). If you would like to exchange an item, you will receive a credit equal to your purchase price towards the new item.

Returned items must be in new, unused condition with all original packaging intact and tags attached.

True North Child stands behind the quality of every product we carry. If you receive a defective or damaged item, please call us at 800-284-2214 or contact us by e-mail customercare@truenorthchild.com.  We will pay the return postage cost for damaged or defective products.

Shipping

How much do I pay for shipping?

$6.95 for all orders under $99

Free Shipping for all orders over $99

At this time we ship only to the 48 contiguous US states. We hope to expand this in the near future.

Read more about our pricing and shipping policies by clicking here…

 

Didn’t answer your question?

Please contact us: customercare@truenorthchild.com

 

Why Choose True North Child?

Happy happens when a beautiful toy is matched to a child with thought and love.

Here you can find insight and understanding about your remarkable 3-6 year old child.

Here you can find simple and meaningful ways to support their growing emotions, brain and body.

True North Child wants to help families find the confidence to stride through the universe of random toys to find the one that is…just right.

guaranteed